As a valued London Drugs family member, the opportunities for career growth are unlimited! Here is a great chance for you to grow your skills and experience.

Our IT Department located at our head office in Richmond, BC currently has an opportunity for:

Computer Operator

Our leading edge Information Technology department helps support the business of London Drugs Limited. As part of this team, Computer Operations maintains a 24/7/365 presence to run and monitor the core server environment and wide area network.

Responsibilities include:

AS400 batch processing and maintenance tasks according to assigned run schedules
Monitor alerts via system monitoring tools
Problem reporting/escalation via call tracking software
Printing of reports and order processing labels for Head Office and Distribution Centre
Technical writing in creating or modifying existing documentation
Receives daily operational instructions and guidance from the Senior Operators
To assist Senior Operations staff and I.T. Engineers / Administrators where necessary and required.
Monitor, perform and recover application/system backups as per run schedules, adhoc requests or as deemed necessary
Follow up on problems or inconsistencies in media management systems through regular audit procedures or when reported.
Following established procedures, formats and layouts, produce the appropriate documentation for new or existing procedures
Receive problems assigned to the Computer Operations Support incident call queue and follow up to resolution.
Continually monitor system performance and status during operation hours and after normal hours in the case of an emergency.

The successful candidate will have the following:

Good communication skills, both written and verbal.
Adapts easily to change.
Strong analytical and strategic thinking skills.
Sound judgment and ability to effectively problem solve as required.
Ability to work quickly and accurately under pressure.
Highly organized and able to multitask effectively and work under changing priorities.
Ability to relate to all levels of personnel.
Ability to exercise professional judgment, delegate and follow-up. Supportive of the technical direction within London Drugs
Ability and willingness to be flexible in the scheduling of shifts to ensure adequate staffing within the Computer Operations Department.

EDUCATION & KNOWLEDGE:

High School Diploma
College course or vocational training courses in Information Technology and/or Computer Operations preferred or equivalent experience.
Have a basic understanding of the key and critical AS400 system administration functions such as user profiles, job descriptions, subsystems descriptions etc.
Have a basic understanding of Microsoft Server operating system platforms and general networking principles.

Employees must be available to work a flexible schedule, Monday through Sunday for day, evening and overnight shifts.

If you are interested in exploring opportunities but not sure where to start, talk to your Manager about this posting, then submit your application on-line.

London Drugs is an equal opportunity employer. The above statements are intended to describe the general nature and level of work applicable to this position and are not intended to be an exhaustive list of all responsibilities, duties and skills required.

London Drugs is 100% Canadian owned and is focused on local customers' satisfaction. Across Alberta, Saskatchewan, Manitoba and British Columbia, London Drugs' 79 stores employ more than 8,000 staff dedicated to providing our customers with a superior shopping experience.

At London Drugs, we believe in fostering a culture that treats employees like family. We are committed to providing our employees with a supportive and encouraging environment that promotes professional development and advancement. By fostering this approach, we aim to create an atmosphere where every employee feels supported, appreciated, and motivated to contribute their best to the organization.

When we consider employees for new opportunities or promotions, we see them as integral members of our work family. Our commitment to treating employees like family is reflected in our practices of open communication, recognition of achievements, and providing opportunities for continuous learning and skill development. We want our employees to feel a strong sense of belonging and commitment to their success within the organization.

Therefore, we focus on promoting from within and we invite you to view all live postings to help advance your career with us. We also hold Manager-In-Training programs and LD Career Weeks to help better educate, prepare and support you with your career advancement journey.

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