As a valued London Drugs family member, the opportunities for career growth are unlimited! Here is a great chance for you to grow your skills and experience.

Our state-of-the-art Loss Prevention Department currently has the following opportunity in our Richmond, BC Head Office:

Loss Prevention Administrator

The Loss Prevention Administrator is a member of the loss prevention team whose role is to perform confidential administrative duties in support of the Loss Prevention Management and Administrative Assistant.

The Loss Prevention Administrator supports our mission of protecting people, assets, and information by ensuring effective and efficient clerical support for administrative functions in the Head Office Loss Prevention team, while ensuring our policies and any regulatory requirements are followed.

Roles and Responsibilities:

Provide clerical and administrative support for the Loss Prevention department in accordance with standard operating procedures and process.
Answer and direct Loss Prevention inquiries by phone, systems, or in person.
Greet and escort visitors to the Loss Prevention Department, and when required general head office visitors.
Process mail, fax and courier packages, incoming and outgoing, take and communicate messages.
Maintain and update files and filing systems.
Write letters and memos.
Order and maintain supplies.
Assist Administrative Assistant with processing of purchase orders and liaise with Loss Prevention vendors.
Record LP Vendor invoices into finance systems; liaise with the Finance department.
Record Use of Force and regulatory reports into filing system.
Take messages and document duty board, sick days, leave for LP Management and Coordinators.
Assist LP Administrative Assistant with booking appointments & managing calendars.
Compile data and reports to be distributed to Loss Prevention Management.
Assist LP Administrative Assistant in marking quizzes and record keeping for LD Basic Security Training school.
Record regulatory documents; Security Worker Licenses, BST & AST Certificates.
Carry keys, access cards, codes to attend and open select locations when required.
Additional duties and tasks as reasonably assigned.

The successful candidate should possess the following:

Demonstrate good interpersonal skills when dealing with customers, staff & management.
Highly organized and able to multitask effectively and work under changing priorities.
Good communication skills, both written and verbal, within a team environment.
Isolate and solve problems.
Strong administrative skills.
Ability to handle confidential/sensitive information in a mature and responsible manner.
Excellent time management, negotiation, and conflict resolution skills.
Must possess strong listening skills.
Shows a high degree of productivity and is task oriented

Education and Knowledge:

Understanding of office function, etiquette, equipment, and systems.
Some formal written communication experience/training.
Experience (work/academic) in the retail industry or in office administration.
Basic knowledge of MS Office, SharePoint, and Internet applications.
Loss Prevention or related security industry experience is an asset.
Provincially recognized security training (Basic Security Training) an asset.
If specified by Provincial Regulation, a valid Provincial Security Worker’s License may be required prior to training.
Basic typing and word processing skills (40 wpm)

If you are interested in exploring opportunities but not sure where to start, talk to your Manager about this posting, then submit your application on-line.

We are an equal opportunity employer. The above statements are intended to describe the general nature and level of work applicable to this position and are not intended to be an exhaustive list of all responsibilities, duties and skills required. Be advised, London Drugs DOES NOT use third party recruitment services.

To protect yourself, do not respond to unsolicited job offers from individuals or e-mail addresses, and never disclose any sensitive details about your identity (including personal or financial) to anyone you do not know or trust or on any unverified website, or website you do not trust.

London Drugs is 100% Canadian owned and is focused on local customers' satisfaction. Across Alberta, Saskatchewan, Manitoba and British Columbia, London Drugs' 79 stores employ more than 8,000 staff dedicated to providing our customers with a superior shopping experience.

At London Drugs, we believe in fostering a culture that treats employees like family. We are committed to providing our employees with a supportive and encouraging environment that promotes professional development and advancement. By fostering this approach, we aim to create an atmosphere where every employee feels supported, appreciated, and motivated to contribute their best to the organization.

When we consider employees for new opportunities or promotions, we see them as integral members of our work family. Our commitment to treating employees like family is reflected in our practices of open communication, recognition of achievements, and providing opportunities for continuous learning and skill development. We want our employees to feel a strong sense of belonging and commitment to their success within the organization.

Therefore, we focus on promoting from within and we invite you to view all live postings to help advance your career with us. We also hold Manager-In-Training programs and LD Career Weeks to help better educate, prepare and support you with your career advancement journey.

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