Assistant General Manager, Loss Prevention - Internal 0001 Head Office

Assistant General Manager, Loss Prevention - Internal

Full-Time • 0001 Head Office
As a valued London Drugs family member, the opportunities for career growth are unlimited! Here is a great chance for you to grow your skills and experience.

Our state-of-the-art Loss Prevention Department currently has the following opportunity in our Richmond, BC Head Office:   

Assistant General Manager, Loss Prevention

The Assistant General Manager (AGM), Loss Prevention is a senior management position responsible for achieving London Drugs' retail Loss Prevention and security objectives across all locations and business units. This includes overseeing LP Operations, Investigations, Asset Protection, and Physical Security.
By leading a professional and highly collaborative retail loss prevention team, the AGM will support the General Manager in implementing the strategic vision of loss prevention. The AGM will ensure standards are maintained and will recommend improvements to ensure London Drugs provides our customers with a superior shopping experience.

Key Responsibilities:
  • Protect all company assets and reduce losses through strategic and tactical measures.
  • Achieve all financial benchmarks for Loss Prevention.
  • Approve security expenditures within authorized limits.
  • Ensure performance and budget benchmarks are met.
  • Set and manage Loss Prevention team goals that align with overall company objectives.
  • Ensure effective deployment and maintenance of LP programs related to physical security, crime prevention, and fire and life safety systems in all company locations.
  • Implement loss prevention systems across all locations, including during store construction projects.
  • Maintain effective liaison with local law enforcement and other loss prevention professionals.
  • Attend select industry meetings and events to network and stay current on relevant developments.
  • Respond to after-hours emergencies and alarm calls as required.
  • Manage security response during emergency situations in collaboration with Head Office leadership.
  • Communicate effectively with the LP team, Executive team, and authorities as needed.

Education & Experience:
  • Extensive knowledge of corporate, operational, and physical security in retail.
  • Advanced understanding of criminal code, application of force, and provincial regulations.
  • Leadership experience in a complex retail Loss Prevention or corporate security program.
  • Security education or recognized professional accreditation (e.g., PSP, CPP, CCPI, LPC).
  • Education in justice, security, loss prevention, emergency preparedness, or equivalent training and experience.
  • Provincial security worker license: “Security Consultant” is an asset.
  • Extensive experience in coaching, conflict management, and negotiation.
  • Experience with investigative techniques and interview methods (e.g., W-Z, Peace).
  • Strong knowledge of security systems design and deployment (architectural hardware, intrusion, fire alarm, video, analytics, access and key control, and asset tracking).

If you are interested in exploring opportunities but not sure where to start, talk to your Manager about this posting, then submit your application on-line.

We are an equal opportunity employer. The above statements are intended to describe the general nature and level of work applicable to this position and are not intended to be an exhaustive list of all responsibilities, duties and skills required. Be advised, London Drugs DOES NOT use third party recruitment services.

To protect yourself, do not respond to unsolicited job offers from individuals or e-mail addresses, and never disclose any sensitive details about your identity (including personal or financial) to anyone you do not know or trust or on any unverified website, or website you do not trust.





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London Drugs offers advancement opportunities through our promote-from-within policies, salaries commensurate with experience, as well as a comprehensive benefits program including:

Comprehensive medical, dental, prescription drug and vision coverage for you and your family
Ensuring you and your family are taken care of
Ongoing In-House Training & Education Courses
Lifelong learning
Employee Family Assistance Program
Free confidential counseling
Company matched RRSPs
Helping you plan for your future
Health & Wellness
Enjoy discounted memberships with Goodlife Fitness
Employee Recognition Program
Tangible rewards for great work!
Employee Discount Program
Sharing our success